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Terms of Service & Privacy Policy

Introduction

123 Web Design Bournemouth regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all 123 Web Design Bournemouth users, and conforms to Internet privacy standards.
If you have questions or concerns regarding this statement, you should first contact Support at office@123webdesignbournemouth.co.uk.

Collection of Information

In order to use the 123 Web Design Bournemouth website, we may require information from you in order to provide the best service possible.
All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email.
Any information collected by 123 Web Design Bournemouth is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.

Use of Collection Information

Any details collected from 123 Web Design Bournemouth customers is required in order to provide you with our products and/or services, and a high level of customer service.
Correspondence is recorded in order to provide service references, and to assist in our staff
development.

Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
If you have any questions about security on our Website, you can email us at office@123webdesignbournemouth.co.uk.

Access to Collected Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at office@123webdesignbournemouth.co.uk.

Orders

If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Communications

123 Web Design Bournemouth uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at office@123webdesignbournemouth.co.uk.
You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Third Parties

123 Web Design Bournemouth may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.
These third parties are prohibited from using your personally identifiable information for any other purpose.
123 Web Design Bournemouth does not share any information with third parties for any unknown or unrelated uses.

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Links

Links on the 123 Web Design Bournemouth site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of www.123webdesignbournemouth.co.uk.

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.

Refund & Returns Policy

Our charges are based on Results. As such there is no payment for performance related payments until such time as those results are achieved. If any initial setup fee is charged and paid for, this is non-refundable.
This refund policy does not apply to goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer.
We recommend that you return the product via Registered post and that you pre pay all postage. You assume any risk of lost, theft or damaged goods during transit & we therefore advise you take out shipment registration of insurance with your postal carrier. 123 Web Design Bournemouth will not be responsible for parcels lost or damaged in transit if you choose not to insure.

Search Engine Optimisation

You may have heard of terms such as Search Engine Optimisation, Search Engine Marketing, Website Promotion, and Search Marketing and be wondering what it's all about.  In a nutshell, it's about getting your website in front of targetted customers - customers who are actively searching for you and your product or service.  Find out more about our search engine optimisation in Bournemouth.

Website Design Services

Our website design services in Bournemouth, Poole, Dorset and Hampshire include website design, web development, starter websites and ecommerce websites. 

We also help you with Search Engine Optimisation (SEO), online marketing, Pay Per Click campaigns and email communications.  We are happy to arrange domain names (website addresses) and web hosting on your behalf.

Content Management Systems (CMS)

Nowadays, Content Management Systems (CMS) are rising sharply in demand - ask us about how you can update your own site with information simply and easily, or check out the information on our Content Management Systems page. Call us anytime for a chat.

Bournemouth E-Commerce

Giving your customers the ability to buy your products from anywhere in the world, 24 hours a day, 7 days a week, 365 days a year is one of the primary benefits of your ecommerce website. And we give you 3 easy options to help you decide what you want!

Web Design Blog

Catch the latest news on our web design and search engine optimisation blog in Bournemouth.  We'll be posting away furiously in the coming months on topics ranging from website design, SEO, online marketing, graphics, CSS and all things webby.  The keyboard won't know what's hit it..... find out more about our bournemouth web design services...